Contact Us

We welcome your questions, feedback, corrections, and suggestions. Our editorial team reviews all correspondence and aims to respond within a few business days. Whether you have found an error in our content, have a question about government phone programs, or want to suggest a topic, we want to hear from you.

Email: hello@applyfreephone.com

Editorial Inquiries: If you have questions about our content, editorial process, or the information we publish, email us at hello@applyfreephone.com. We are happy to explain our research process, clarify content decisions, or discuss topics you would like to see covered.

Corrections and Updates: Accuracy is our top priority. If you believe any information on our site is inaccurate, outdated, or incomplete, please let us know. Include the page URL, the specific information you believe is incorrect, and any supporting evidence or sources. We investigate all correction reports and publish corrections promptly when warranted.

Accessibility Concerns: If you experience any accessibility barriers while using our website, please let us know. Include a description of the issue and the page where you encountered it. We are committed to making our content accessible to all users. Learn more on our [Accessibility page](/accessibility).

General Questions: For general questions about government phone programs, eligibility, or the application process, we recommend first checking our detailed guides. Start with our [FAQ page](/faq) for quick answers, our [Eligibility page](/eligibility) for qualification details, or our [How to Apply page](/apply) for step-by-step instructions. If your question is not answered in our guides, email us and we will do our best to help.

What We Can Help With: Questions about the content and information we publish. Reporting factual errors or outdated information. Feedback about the website. Suggestions for new topics to cover. Questions about our editorial process and standards.

What We Cannot Help With: ApplyFreePhone is an independent informational resource. We cannot process Lifeline applications, check your eligibility status, troubleshoot provider issues, determine your individual eligibility, guarantee device availability, or provide legal or financial advice.

Where to Get Direct Help: For application help, visit the National Verifier at checklifeline.org. For provider-specific issues, contact your provider directly using the support numbers on our [Providers page](/providers). For official program information, visit the FCC at fcc.gov/lifeline-consumers or USAC at usac.org/lifeline. For suspected fraud, report it at reportfraud.ftc.gov.

Our Commitment: Every message we receive is reviewed by our editorial team. We take all feedback seriously and use it to improve the accuracy and quality of our content.